Lacomus  Β·  Legal

Legal Notice

This Legal Notice provides important information regarding the ownership, operation, use, and legal responsibilities connected to the Lacomus website, online store, content, products, services, and related digital platforms.

By accessing lacomusph.com, placing an order, or interacting with our services, you acknowledge and agree to the terms stated here, together with our other official policies.

Effective April 2026

This website is operated by Lacomus. Throughout this Legal Notice, "we," "us," and "our" refer to Lacomus. "You," "your," "client," and "customer" refer to any person who accesses, browses, purchases from, or uses our website and services.

Lacomus provides this website for the purpose of presenting our fragrance products, brand information, customer support details, order services, and related online features.

For official inquiries, clients may contact Lacomus through the contact details provided at the end of this page.

The Lacomus website is intended to provide information about our brand, products, policies, promotions, customer services, and online purchasing options.

All information provided is for general commercial, informational, and customer support purposes only. While Lacomus makes reasonable efforts to keep website information accurate and updated, we do not guarantee that all content will always be complete, current, error-free, or available at all times.

All content on this website β€” including brand names, logos, product names, fragrance descriptions, photographs, videos, graphics, page layouts, icons, text, design elements, and visual identity β€” is owned by Lacomus or used with permission from authorised licensors.

  • You may view this website for personal and lawful use only
  • You may not copy, reproduce, modify, publish, distribute, sell, scrape, or exploit any part of this website or its content without prior written permission
  • You may not use Lacomus content to create misleading, copied, or competing materials
  • You may not remove, obscure, or alter any copyright, trademark, or ownership notice
  • You may not use Lacomus images, product copy, or branding without written consent
Unauthorised use of Lacomus intellectual property may result in account restriction, content removal requests, refusal of service, or legal action.

Lacomus makes reasonable efforts to ensure that product information, descriptions, photographs, pricing, availability, and promotional details are presented as accurately as possible.

  • Product images are provided for visual reference β€” actual packaging may vary slightly
  • Colours and presentation may differ due to photography, screen settings, or production batches
  • Fragrance experience may vary depending on skin chemistry, environment, and usage
  • Product availability is subject to current stock levels

Lacomus reserves the right to update, correct, modify, or discontinue any product description, image, price, promotion, or availability information at any time.

All prices are displayed in Philippine Peso (PHP) unless stated otherwise. Prices, promotions, bundles, and offers may change without prior notice.

In the event of a typographical error, pricing error, stock discrepancy, or incorrect product listing, Lacomus reserves the right to correct the error and cancel, revise, or refuse the affected order where necessary.

If payment has already been made for an affected order, Lacomus will arrange the appropriate refund or resolution according to our applicable policies.

Lacomus uses third-party platforms, payment processors, logistics partners, analytics tools, marketing services, and support systems to operate this website and fulfil orders.

These services may have their own terms, privacy policies, processing timelines, and conditions. Lacomus is not responsible for interruptions, failures, delays, payment gateway errors, courier limitations, or service restrictions caused by third-party systems outside our direct control.

This website may contain links to third-party websites, social media pages, courier tracking pages, payment portals, or other external resources. These links are provided for convenience and informational purposes only.

Lacomus does not control and is not responsible for the content, policies, security, availability, or accuracy of third-party websites. Accessing external links is done at your own discretion. We recommend reviewing the applicable terms and privacy policies of any third-party platform you visit.

You agree not to use this website, its content, systems, or services for any unlawful, abusive, misleading, fraudulent, or harmful purpose. Prohibited activities include:

  • Attempting to gain unauthorised access to website systems, accounts, data, or checkout processes
  • Using false, incomplete, or misleading information when placing orders
  • Copying, scraping, harvesting, or extracting website content without permission
  • Uploading, transmitting, or introducing malicious code, spam, or harmful software
  • Using Lacomus content, branding, or product information for fraudulent or competing purposes
  • Interfering with website performance, security, availability, or customer experience
  • Engaging in abusive, threatening, or dishonest conduct toward Lacomus, its team, or partners
Violations may result in order cancellation, account restriction, refusal of service, or other remedies available under law.

Lacomus makes reasonable efforts to keep this website functional, accurate, secure, and accessible. However, we do not guarantee that the website, services, content, or features will always be uninterrupted, error-free, secure, complete, or free from technical issues.

Website access may occasionally be interrupted due to maintenance, updates, platform limitations, third-party service issues, internet disruptions, or events outside our reasonable control.

The website and its contents are provided on an "as available" basis, subject to applicable law and the rights of consumers that cannot be lawfully excluded.

To the fullest extent permitted by law, Lacomus shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your access to or use of this website, inability to access the website, reliance on website content, third-party service issues, delivery delays, payment gateway issues, system errors, or unauthorised use of your account caused by your failure to protect your credentials.

Nothing in this Legal Notice limits or excludes any rights, remedies, or protections that cannot be lawfully limited under applicable consumer protection laws.

This Legal Notice does not remove, reduce, or override any mandatory rights granted to consumers under applicable laws of the Republic of the Philippines.

In the event of any conflict between this Legal Notice and applicable consumer protection rules, the provision most favourable to the consumer shall apply where required by law.

For concerns involving orders, delivery, returns, refunds, privacy, or product support, clients are encouraged to contact Lacomus Client Relations for assistance.

This Legal Notice shall be governed by and interpreted in accordance with the laws of the Republic of the Philippines.

Any disputes arising from the use of this website, purchases made through Lacomus, or matters connected to this Legal Notice shall be handled in accordance with applicable Philippine law and proper jurisdiction.

This Legal Notice should be read together with our other official policies, which collectively govern the use of our website, purchase of products, handling of customer information, order fulfilment, delivery, returns, and customer support.

Lacomus reserves the right to update, revise, amend, or replace this Legal Notice at any time to reflect operational, legal, regulatory, technical, or business changes.

The version published on this page at the time of your website use or purchase shall govern your transaction. Continued use of this website after changes are posted constitutes acceptance of the updated Legal Notice.

Should you have questions about this Legal Notice, your order, or our official policies, you may contact Lacomus using the details below or through the contact card at the bottom of this page.

Questions or Concerns?

Contact Our Support Team

Primary Email

support@lacomusph.com

Alternative Email

lacomusph@gmail.com

Hours

Monday – Saturday
9:00 AM – 6:00 PM PHT

Response Time

Within 1–2 business days

Address

4th Floor DSTI Building
Watusi, Buhangin
Davao City, 8000, Philippines

Website

lacomusph.com